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Order Queries

How can I track my order?

The processing time of an order usually takes up to two business days. You can track your order from the confirmation email you receive. You can also find your order and tracking details in the 'my accounts' section on our website. If you've not rece

Can I cancel my order?

I have only received part of my order, what should I do?

My order has been damaged in transit.

I've input the wrong shipping details, how can I change this?

Please contact Customer Service at [email protected] with your order number as soon as possible. Depending on your order status, we will update your shipping information on the printed label. However, if your order is already in transit and not ye

How do I cancel my subscription?

Please log into your SunsolveMD account and navigate to Subscriptions and follow the instructions to cancel your subscription. For more information, please use the link to visit our terms and conditions section.

How do I make changes to my SunsolveMD subscription?

To make changes to your subscription, please log into your SunsolveMD account, navigate to subscription settings where you can make changes to your orders. If you are having any issues accessing your subscription, please contact SunsolveMD Customer S

Where do you ship to?

We currently deliver to:. If you are unable to find your address within the locations that we currently deliver to, please contact our Customer Service using the following link.